Thank you for visiting the Gravy Baby website.
1. Who We Are This website is operated by Passage Foods, located at 1929 Ridgecrest Drive, Columbia, Tennessee, 38401, USA.
2. Your Agreement By accessing or using this website, you agree to be bound by these Terms and Conditions. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the amended terms.
3. Privacy & Data Collection Your privacy is important to us. Any personal data, payment details, or shipping information you provide when using our site or purchasing our products is governed by our Privacy Policy. By using this site, you consent to our collection and use of this information as outlined in that policy.
4. Our Services and Products Our website provides information about and facilitates the sale of Gravy Baby products. We try to ensure all information, including nutritional data and ingredient lists, is accurate and up to date, but we do not guarantee it. We will do our best to prevent delays or interruptions to the website, but we cannot promise uninterrupted availability. We reserve the right to suspend or discontinue any part of the website at any time without prior notice, and we will not be held liable for any resulting loss, cost, or damage.
5. Terms of Sale (E-Commerce)
Purchases: By placing an order (such as our 3-Flavor Variety Pack or single-flavor sachets), you warrant that you are authorized to use the provided payment method. All prices are listed in US Dollars.
Shipping: We process and ship orders based on the timelines specified at checkout. We are not responsible for delays caused by carrier disruptions or incorrect shipping addresses provided by the customer.
Returns & Refunds: Because Gravy Baby sells consumable food products, we cannot accept returns once an order has been shipped. If your product arrives damaged or defective, please contact us within 7 days of delivery with your order number and photos of the damage so we can arrange a replacement or refund.
6. Your Use of Our Site In using our site, you must not:
Use the website for any unlawful purpose or to infringe upon someone else’s rights;
Post or transmit any material that is harmful, offensive, or use the website to send unsolicited promotional messages (spam);
Tamper with the website, attempt to gain unauthorized access to our servers, or transmit any viruses or malicious code.
7. Intellectual Property The content, packaging designs, trademarks, and layout of this website are subject to copyright and intellectual property laws, which we own or use under license. Your browser may make a temporary copy of the website for standard viewing purposes. Otherwise, you must not copy, adapt, store, transmit, print, display, publish, or create derivative works from any part of this website without our express written permission.
8. Third-Party Links This website may contain links to external websites that we do not operate or control. We are not responsible for the content, privacy practices, or accuracy of those third-party sites. Links are provided for your convenience only, and you access them entirely at your own risk.
9. Indemnity You agree to indemnify, defend, and hold harmless Passage Foods (and its officers, directors, and employees) from any claims, liabilities, damages, costs, or expenses arising from your breach of these Terms and Conditions or your misuse of the website.
10. Disclaimer of Warranties All materials and products on this website are provided "as is" and without warranties of any kind, whether express or implied, including warranties of merchantability or fitness for a particular purpose. We do not warrant that the website or its servers are free of viruses or other harmful components. Please review all product packaging for specific allergen and ingredient information before consumption.
11. Limitation of Liability To the fullest extent permitted by law, Passage Foods excludes all liability for any direct, indirect, or consequential loss or damage arising from your use of this website or the purchase of our products. Where liability cannot be entirely excluded by law, our liability is limited strictly to the replacement of the goods purchased or a refund of the purchase price.
12. Applicable Law These Terms and Conditions are governed by and construed in accordance with the laws of the State of Tennessee, USA. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the state and federal courts located in Tennessee.
13. Contact Us If you have any questions relating to these Terms and Conditions or a recent order, please contact us by emailing info@gravy-baby.com.